Terms of Service
Last Updated: January 2025
1. Service Description
HealthMattersDetroit provides at-home medical diagnostic test kits processed by independent CLIA-certified laboratories. We do not diagnose or treat medical conditions. Our service facilitates access to medical diagnostic testing through licensed laboratory partners.
2. User Responsibilities
Customers agree to follow all sample collection instructions provided with their test kit.
Customers must provide accurate personal and health information when ordering tests.
Customers are responsible for returning samples according to provided instructions and timelines.
3. Data Handling
All customer data is handled through HIPAA-aligned systems. Personal health information is encrypted and protected according to industry standards. We only share data with CLIA-certified laboratories for processing and licensed physicians for review as required by regulation.
4. Results and Medical Advice
Test results are for informational purposes only. Customers acknowledge that results do not replace professional medical advice, diagnosis, or treatment. We strongly recommend consulting with a licensed healthcare provider to discuss your results and any health concerns.
5. CLIA-Certified Laboratory Partners
All testing is performed by independent CLIA-certified laboratories that meet federal standards for medical diagnostic testing. HealthMattersDetroit acts as a facilitator between customers and these certified laboratory partners.
6. Limitation of Liability
HealthMattersDetroit is not liable for any medical decisions made based on test results. Customers use this service at their own discretion and should always consult healthcare professionals for medical guidance.
7. Changes to Terms
We reserve the right to modify these terms at any time. Customers will be notified of significant changes via email. Continued use of our services constitutes acceptance of updated terms.
8. Contact Information
For questions about these Terms of Service, please contact us at support@healthmattersdetroit.com